Terms & Conditions
Main Sections
Using the site
- Use of the site is open to all ages without restriction.
- The user undertakes to enter correct and accurate data when placing any order.
Order confirmation
- An order is considered confirmed as soon as the user presses the confirm button on the site.
- We may contact you via WhatsApp or by phone to verify the order details, but this is not a condition of confirmation - the order is confirmed once it is completed on the site.
The company's right to cancel an order
- The company may cancel or refuse any order if the product is unavailable, if the address falls outside the available delivery areas, or if the data provided is incorrect or incomplete.
Prices and offers
- The company reserves the right to change prices and offers at any time without prior notice.
Intellectual property
- All content on the site, including the logo, images and text, is the property of the company, and may not be used or copied without prior permission.
Responsibility for data
- The user bears full responsibility for the accuracy of the delivery data they enter, including the address and phone number.
Limits of liability
- The company makes every effort to ensure the order arrives with the agreed quality and within the agreed times, and is not liable for any delay or circumstance outside its direct control.
- The company's responsibility for the product ends once it has been delivered to the customer in sound condition.
Exceptional circumstances
- In the event of exceptional circumstances beyond the company's control (such as natural disasters or shipping service outages), orders may be delayed, and we will keep affected customers informed as things develop.
Your account on the site
- The user is responsible for keeping their account login details confidential, and all activity carried out through the account is their responsibility.
Proper use of the site
- We ask all users to use the site in good faith and with accurate data, and the company reserves the right to take appropriate action if the site is used fraudulently or unlawfully.
Amending these terms
- The company reserves the right to amend these terms and conditions at any time without prior notice, and continued use of the site constitutes acceptance of any amendments.
Governing law
- These terms and conditions are governed by Egyptian law, and any dispute is resolved amicably between us and the customer as far as possible.